Comments on: Three Data Modem issues… more news!

By: Andy

Andy — Fri, 25 Jan 2008 22:33:40 +0000

I just got 3 data modem but cannot get it working. can someone give me instrustions. I have a dell computer with Mc Afee and from reading the above comments I have to do some other settings. Can someone please let me know how I do this setting. I know 100% that it is not the modem because I have tried the modem in other peoples laptop and it works. please need help

By: Pat

Pat — Wed, 09 Jan 2008 12:27:40 +0000

I purchased a 3 HSDPA Ddata Modem in August 07. This is now working ok , internet and emails through Outlook Express (though only at a fraction of the speed advertised). Emails was made possible after an hour on the phone to the support centre.
I paid €179 euro to the retailer.This amount included the purchase price of €129 euro, plus a deposit of €50 euro, of which I was told to ask for repayment after a few months. I do not understand why I had to pay the deposit, which I must now try to get refunded. Recently the email addresses (mailto:customer.services.ie@3mail.com) refused to take my emails. Does some know the correct email address.
Pat

By: FrankP

FrankP — Thu, 13 Sep 2007 11:37:35 +0000

Con, I highly recommend taking it back and demanding a refund, that’s what I did and I have reduced the stress in my life significantly!!!

If you can find ANY alternative, you should try it out. The Three modem is not worth the hassle. it’s a lovely idea, but it’s not ready for the real world of internet usage.

By: How I solved all my 3 (Three) Wireless Data Modem problems… » Aonach Consulting

Thu, 13 Sep 2007 11:29:51 +0000

[...] I was beyond my 14 day money back guarantee, but as I posted previously, I was lucky enough to deal with someone in Three who gives a damn. It’s pretty hard to find someone like that in Three from what I can tell, but I found this person to be extemely helpful, accommodating and willing to engage. [...]

By: Con Cunningham

Con Cunningham — Thu, 23 Aug 2007 12:03:36 +0000

Hi there,
I bought a 3 USB Modem to use while working on client sites. Initially,I had some very bad problems - it would work, then Modem would become invalid, etc. Anyway, I got in touch with helpdesk, then with a guy in the UK, who spend 2 hours (8pm to 10pm) working with me to help find the problem. While we didn’t find it that evening, I did eventually find the problem. (Using MSCONFIG to selectively enable / disable startup processes and services)

My (New) Sony Laptop came with an unwanted piece of junk software called Norton Save and Restore. Every time the laptop started up, this thing would also start. Whenever it did, it clobbered the software stack installed by the 3 Modem. (Virtual CD Drive, Virtual COM Port)

I assume that Norton was doing some kind of scan of all installed “Disk” type devices, and upon encountering the 3 Virtual CD Driver, caused it to fail. Anyway, I removed the “Try and Buy” Norton stuff, and it has behaved perfectly since.

That is not to say that I am happy with it. I, like everyone else, cannot use outgoing mail servers, because of the Spam blacklisting problems.

Come on 3, fix it.

Best,
Con Cunningham

By: Three Wireless Broadband on The Last Word. » Aonach Consulting

Three Wireless Broadband on The Last Word. » Aonach Consulting — Thu, 16 Aug 2007 13:00:20 +0000

[...] « 3 Data Modem set up issues - not so quick or easy… Three Data Modem issues… more news! » [...]

By: 3 Data Modem set up issues - not so quick or easy… » Aonach Consulting

Thu, 16 Aug 2007 12:56:12 +0000

[...] Update VI: Check out my latest post on this - head of PR and Communications got back to me… [...]